Knowledgebase
Knowledgebase:
Logging into the Help Desk, Creating a Ticket and Checking the Progress of Tickets
Posted by on August 19 2014 01:17 PM

How Do I Log Into The Help Desk Ticketing System?

How Do I Check The Status Of My Tickets?

 

The Quick Start Guide and the Complete user Guide are attached below to assist you.

 

Both documents contain step-by-step process.  The Complete User Guide has screen shots added.



Attachments 
 
 complete users guide to creating an fennville helpdesk ticket - kayako knowledgebase.pdf (1.33 MB)
 brief users guide to creating an fennville helpdesk ticket - kayako knowledgebase.pdf (23.07 KB)

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